Customer Service

Access Energy Services will assist you with any issues you have related to your electricity contract. If you have questions about your electricity contract, or your billing or other related matters, you can contact the retail electricity provider with whom you are under contract. In the alternative, you may contact the professionals at Access Energy, who can be reached as follows:

Email: service@accessenergyservices.com

Phone: 888-845-7463

If you experience an outage in your electricity, you should contact the local distribution company. For example, in Houston, you would contact Centerpoint Energy. If you don't know who your local distribution company is, please contact us at Access Energy Services and we will assist you with that information.

Provider Area of Service Phone Number
Centerpoint Energy Houston Area 800-332-7143
Oncor Electric Delivery DFW Area 888.313.4747
AEP Texas Central Corpus Christi Area 866-223-8508
AEP Texas North Abilene Area 866-223-8508
TNMP Texas New Mexico Power Area 888-866-7456